Management & Consulting
Our Tourism Experience
Firstly something out of left field. We are all ex-military and based on a lifetime career in the services and we have a practical “can do” approach to all challenges. This is born out of a lifetime career of having to undertake new appointments on a regular basis.
But that background experience is not all, we have extensive experience in the accommodation industry after many years of hands on resort management. Clearly this experience must be demonstrated to you before considering our services and we are able to provide extensive CVs on request.
Our Consulting Services
Flyfish Downunder is a specialist flyfishing operation providing consultancy services. To achieve our clients aims we work in liaison with other agencies for which we have developed cooperative arrangements. The operation incorporates the following services: Regional and local angling potential assessment Resort and angling operation assessment (including detailed resort operational advice) Advice on equipment procurement
These services are provided by individual specialized staff selected to provide advice, training and other support on a programmed basis. Flyfish Downunder operates on the basis of having the most suitably qualified staff available dependant on the specific task (or phase of operational development).
Our services ensure that the flyfishing operation is established in the most efficient and professional manner possible. This summary outlines our services and should serve as a tool for further refinement of the task to establish an agreed Terms of Reference.
Understanding the complex nature of establishing new projects, our services might include:
We apply the same principles to existing operations. Often these are not achieving required outcomes and need to be taken back to basics. This is quite often a complex task but may include:
Consultancy tasking is by mutual agreement guided by individual strengths. The “mix’ of people required to provide the foundation of a successful project is seen to be a dynamic factor and will be managed closely. A brief personnel summary is as follows:
Lou Hatton – Director
expertise in organizational management, tourism operations (including 11 years resort management) and promotions. Lou is an experienced angler with a strong background in recreational angling and fishing journalism.
Wayne Birrell – Administrative Manager
An ex-Army Warrant officer Class One with the Australian Army, Wayne was awarded an OAM for proficiency and dedication to his duties. Wayne is our “organizer”, he has an ability to ensure that the finest detail is attended to and can be relied upon to achieve outstanding results. Wayne also has a strong background in tourism resort management with particular strengths in resort maintenance issues. Wayne is also an accomplished angler.
Our Management Services
As an extension of our consulting service we offer Resorts and Lodge owners a temporary or permanent management service. This service can suit a start-up operation; take over or as a relief management service. This is quite a unique service as there are few accommodation managers who fully understand the angling industry and vice versa. We are able to provide a fully integrated service that will maintain existing levels of quality service while recommending enhancements as part of our debrief report.
With a more permanent management agreement we are able to establish the foundations of new angling business balanced against other key activities that may suit the location.
What qualifies us to manage your property?
This question is entirely justified as it takes more than an angling specialist to efficiently manage accommodation. So let us explain.
Previous and planned projects
Flyfish Downunder has been in operation for twelve years during which time numerous activities have been undertaken. Some
examples are as follows:
Flyfish Downunder is an outward thinking organization focused on providing real solutions for a wide variety of challenges. As such we do not limit ourselves to specific scenarios preferring to fully understand the issues before elaborating on outcomes we would expect to achieve.
Director Flyfish Downunder
Mobile: + 61 419667163